SKYNET CYPRUS
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For more information call +357 7777-8505
Sky Guide |
1. Track and Trace with SkyNet is convenient All SkyNet stations in the world use the same SkyNet IT system. Track and Trace information is available everywhere at the same time and up to date. In our system we display for you only the relevant information. That is much easier for you to read.
And you find the vertical menu bar in our home page, together with other frequent used tools. No difficult search, but one click is enough.
When there is a specific situation with your shipment, we display a message on the web and eventually an instruction for you when we need your help. But in such case our customer service people will have contacted you anyway.
There are different modes for you to find the status of the shipments you sent or will receive.
Track and Trace information is available through:
Internet
You find in the home page of this website, www.skynetcyprus.com, the button ‘Track your shipments’. In the page you can fill in up to five shipment numbers. Each number is unique in our network. You can not be confused that you look up a shipment number that was also used by another customer.
Also convenient is that you can track and trace with a reference number or word. That is easy for you and for other parties that need to find the status of the shipment.
When your shipment has not been delivered in time, you are notified by a specific message in the web site. The message provides a short reason and when applicable an instruction for you.
When no POD is available, you can request that we send the POD automatically to you per e-mail. You only fill in your name and e-mail address and when the POD is entered in the network IT system, you receive an e-mail with the POD information. That saves you time to check.
SkyLink
SkyLink is our Customer booking program that you can install in your office. Your program automatically receives the last status of each shipment and you can view the Track and Trace information in the program or print reports.
E-mail
When you wish we can send Track and Trace information to one or more of your e-mail addresses for each shipment automatically. You can receive check-ins, comments (exceptions) and PODs.
Your local SkyNet station can activate this function for you.
Customized reports
When you are a big shipper, you can arrange with your local SkyNet station to receive specific PODs reports. Please contact you local SkyNet station for such request.
2. You can book your shipments on internet at any moment Create your shipments on the web is quick and convenient. Your senders details are already prefilled and you can select by code the receivers information or fill in the details manually. You can save as many codes (receivers)as you wish. You can print the airway bill on plain paper and also print a proforma invoice. Before you can use Web SkyLink, you need to have an account with one of the SkyNet stations. That station can activate immediately your WebSkylink account. How to use Web SkyLink?
A. Select the button ‘Book a shipment' on the global website (button left)
B. Fill in:
a. Station code
b. Account number
c. Password
Create a SkyBill
A. Select NEW SKYBILL
B. Fill in consignor (only when fields a not pre filled or are different)
C. Mandatory fields are:
a. Consignee
b. Consignee address
c. Town
d. Zip code (Zipc)
e. Country
f. Telephone (TEL)
g. Content
h. Total Pieces
i. Total Weight
D. Select Submit
Because the customer is working on the host, after selecting Submit, the AWB can not be amended or cancelled. In such case the customer has to contact your station.
E. Select ‘Print SkyBill’; the customer can print one or more AWB
F. The customer can print a proforma invoice when selecting ‘Print Proforma invoice’
In case the customer sends a multiple shipment, the customer can add the sizes and weight for each piece.
G. Select ‘Items’ behind the ‘Total Pieces’ field
List SkyBills
A. Select in the menu ‘List SkyBills’
B. The customer can select SkyBills from one date, one week or a month
a. One day: select correct month and click on the date
b. A week; select correct month and click on > before the right week
c. A month; select correct month and click on >>
After selecting ‘Submit’ the Skybills from the selected period are displayed.
Number fields that are marked in red contain links to skybill details.
The customer can print awb’s from this page too (click on ‘print’).
Pick up request
Create a pick up request:
The customer can create a pick up request in the Create SkyBill routine
or select in the menu ‘Pick-up Request’
A. Select date
B. Fill in Fields
List Pick up request
A. select List Pick up requests to view the request for a selected period
Add/edit consignee Address
A. When the customer tick the box ‘Click here to Save address’ the consignee details are saved
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